Filing A Claim

So, you have a lost or damaged package and you want to file a claim?
No problem, just provide us the following:
  • Complete an Online or printed
    Claim Form along with all
    supporting Documents.

  • Return signed documentation
    to InsureShip via:

    Fax: (877) 859-5858


    Mail: 3211 Cahuenga Blvd West, 2nd Floor,
    Los Angeles, CA 90068

  • Signed Statement
    from Consignee

  • InsureShip Claim Form (Paper)
    Click Here to Download

  • Supply a copy of the original invoice/
    receipt. If claim is for damage, supply a
    copy of a repair estimate and any salvage
    value if not repairable

  • Supply a buyer/recipient Affidavit
    Click Here to Download

Contact Us - Mon thru Fri, 9-5 pst
Licensed by the CA DOI #0G55434
The InsureShip™ name and logo are trademarks of Online Shipping Insurance Services, Inc.
Copyright 2014 - 2024, Online Shipping Insurance Services, Inc.